Clavardon (www.clavardon.com) is an online tool that allows you to invite others to co-browse any Web site with you and chat live with everyone in the process. As you surf a site, others can see what you're looking at, what you're pointing at and any text or item you want to highlight.
According to Clavardon, the utility was created to help e-commerce businesses and sales staffs to demo their sites to prospects. It certainly does that.
But SMB manufacturers can use it to their advantage as well. For example:
- Review your own Web site with offsite resources to develop or refine.
- Review and collaborate on any item - drawings, plans, or projects - that you've uploaded to the Web beforehand.
- Review documentation and information with customers or prospects.
Clavardon is free for up to 100 sessions per month, and requires no setup or registration.
One downside that I noticed is that the chat window is pretty large, which limits the size of the window that displays the site being shared.
But for the convenience and usability, this is a hard utility to beat - especially for the cost.
Hat Tip: Robin Good
