Amy Schultz's Blog

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I've had a few friends say to me recently "Check out my Coach bag, it's totally fake!" I used to think, 'Wow, it really looks like the real deal...how can I get one?' But I have to tell you, the more I remain in this business and deal with the inventors, small business owners, and entrepreneurs who are trying to come up with the new ideas that make our lives easier, I feel a little bad that I once had that sentiment. Because the fact of the matter is, somewhere along the way, Coach entrusted a manufacturer with their design and it was stolen. Just like all the jeans, bags, watches, and other fakes we find out there, overseas, and on E-bay. People are stealing ideas, and what's worse is we are buying them without any twinge of guilt anymore.

I'm not here to point fingers....I'm guilty as well. But I am here to caution. If you are coming out with a new design or new invention, PROTECT yourself.

Please note, I am NOT a lawyer or patent specialist, but speak from experience dealing with buyers.

And here is what I've heard.

The first major mistake I'm hearing with new buyers is that in their eagerness to manufacture their product for less, they decide to go overseas. Just remember, the laws of the US sometimes don't hold merit in other countries and may NOT protect you.

Buyers should be familiar with what a Non-disclosure agreement is and how it can protect your information. This is the simplest way to start protecting yourself. Patents are another way....

Do your DUE DILIGENCE on all suppliers who are viewing your information....do this BEFORE they view your documents. Find out who they are doing business with, how long they have been in business, do a credit check, etc.

Feel free to add to this blog about great websites to reference on how to protect yourself. I would like to know more myself.

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Everyone is in a rush these days. I even find myself a victim. I get up too late, run out of the house, and feel my heart pumping as I exceed the speed limit just to get to work on time. But is this fast paced society doing anyone any good?

When I talk to buyers, I always ask them when they need delivery of their goods. Almost half the time the answer comes back yesterday! Why are we doing this to ourselves. I know we are the victims of a previous chain of events, but the fact of the matter is, no one is winning. Suppliers are flustered, buyers are paying higher prices, and the word "expedite" is becoming even more familiar in our sourcing vocabulary. ( I was on the highway just yesterday and the truck in front of me was called Panther Expedite Services...people are in the business of expediting!)

Suppliers take note! Don't wait to jump on this opportunity! I speak with suppliers every day who are upset because they were preparing quotes on a job and the buyer decided to award the business before the quote date. Here's the thing, if you are busy, let the buyer know that you are preparing the quote. Call, e-mail, do something to let him know that your quote is coming through and he will be happy to see it. Otherwise, these buyers are on tight deadlines and are getting jumpy. If they see something even moderately close to their price, or even get a sales call that sways them, they are ready to go.

On a personal note...I don't see society slowing down any time soon, but promise me one thing....don't deny yourself a vacation this year folks. We need to recharge our batteries so we can keep up with this rat race and coffee only lasts 30 minutes. Peace!

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I'm reading this book called The Likeability Factor right now. My father gave it to me. I know what your thinking... even her dad thinks she's a pain. But the truth of the matter is that I take after the ole man! He read it first! Pops works in procurement just as much as I do, if not more, so he get's stressed out, frustrated, and a short tempered every once in a while too. What can I say, we got passion!

If you don't like reading books, or don't have time, let me sum it up in nine quick words: "People like to do business with people they like."

Some people come to me and say, what can I do in a commodity type business to seperate myself from the others. I was thinking...can it really be this easy? Can you just be "likeable?" All I know, is it can't hurt. This books gives so many examples about how the way you approach a person can make a world of difference in the way they treat you in return. From a hotel clerk to your doctor. Why should it be any different in manufacturing?

I talk to buyers and suppliers every day. Likeability is not the only thing... but it CAN help. Suppliers don't like doing business with the buyers that hang up or are rude. Buyers don't like doing business with suppliers who don't return calls and e-mail. It's almost approaching just plain etiquette. This business is hard. When there are controllables like personality, responsiveness, and respect.....why would we throw away opportunities to do our best in these areas? .....because as I think we found out from my other posting...it's going to be a lot harder to control the price of raw materials.

Have a great weekend!

Here is a link for the book if you are interested: http://www.amazon.com/exec/obidos/ASIN/1400080509/bookstorenow700-20


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This is my first posting, so thank you for reading!

As a Sourcing Specialist in manufacturing, I see a lot of different requests that buyers submit to suppliers for quotation. They range from machined parts, molding, screws, motors, high volume, low volume, brass, iron, etc. The one thing that all of these buyers have in common though is that they NEED a quote. There are different reasons why buyers outsource but I believe more often then not we have to give them the benefit of the doubt ...that they are not doing it to just exercise their sourcing legs. (Especially when they deal with me....I ask to many questions and it wouldn't be worth the trouble if they weren't serious about obtaining a quote). Here's the point....the undesirable business is still a request that the buyer NEEDS.

For example, have you ever looked at a low volume RFQ and said to yourself the tooling will cost more than the parts and it's not worth quoting. Come on....I know some of ya fellas are saying, yeah...that's me. Here's the deal....the buyer KNOWS this. And every time a supplier says he doesn't want to do it because the tooling and labor are going to cost too much, the buyer is unable to bring on a new vendor. I've had some of the biggest corporations in the world come to me with these types of jobs and they simply are going unquoted. They are not impossible to do, just not the most desirable. But, to the one supplier who is willing to build a relationship and work with them on this project, they are opening a door to new business in the future.

So, I encourage any supplier....the next time you see that low volume sand casting or molding and are ready to hit delete, give it a second look. At least look at who the buyer is and ask yourself how hard it would be to get in their preferred vendor program and is this your way to get your foot in the door.

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